Shipping Rates, Export Information, and Return Policy

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SHIPPING DESTINATIONS & COST

Canada:  We use Canada Post and multiple commercial couriers to obtain the best price and fastest delivery for you. Express & ground rates are based on weight & postal code 

Our products are DUTY-FREE to USA, UK, EU, Japan, Mexico, Australia, New Zealand, and many European countries! 

USA and International orders are non-alcohol only

export & customs information

USA:  DUTY-FREE  DHL  2-4-day Express:  0-1 lb  $35  1-4 lbs  $39 

*+ remote surcharge in small communities & rural areas   

Visit our blog for the latest shipping updates to USA

UK: DUTY FREE   DHL Express  (4 days) = 0-1 lb (up to 100 ml) = $51   1-4 lbs (up to 360 ml)  $58

Australia:  DUTY FREE  DHL Express (6 days) = 0-1 lb (up to 100 ml) $92  ~  1- 4 lbs (up to 300 ml) = $99 

EXPORT & CUSTOMS INFORMATION

Our products contain a proprietary combination of frequencies.  (Think in terms of a medody played by an entire orchestra vs played on a piano)  

Our products are not Dangerous or Hazardous Goods, and are safe for air transit, since the content in our exported products is water with 0.017% ascorbic acid.  Our flower frequencies are not classified as tangible ingredients.  Bottles are just 15 ml, 30 ml and 60 ml in size 

Our labels and contents meet the standards for all regulatory bodies and countries to which we export.  The specific frequencies that we use for each formula, and the method we use to capture the botanical and sound frequencies is proprietary and is a closely guarded secret to prevent intellectual theft (Chapter 20.61).  

We can say that, in the same way that natural vitamins do not comprise the same frequencies or identical properties as synthetic vitamins, our frequencies cannot be duplicated artificially.  Nor can they be identically repeated, since seasons, weather, location, time of day and many other factors combine in the outcome of what we create.  Our products do not register as a restricted substance during drug testing.  However, some of our products will elevate nitrous oxide levels

RETURN POLICY 

We strive hard to ensure you always receive the right essence products for your needs.  But, because our products are ingest-able, for health and safety due to a risk of tampering, our essences cannot be returned.  We do replace bottles when the wrong product was shipped

HOW TO ORDER 

Ordering from our secure shopping cart creates a purchase order.  Nothing is charged to your credit card online.  So, you can add or make changes to your order simply by emailing or calling us.  And we can test or assist you if needed

Credit card payment is applied on the day your order actually ships.   Applicable discounts are credited to your order and shipping cost is added before we process your payment.  A detailed receipt with package tracking # is emailed to you

Our products are all in Canadian currency.  For USA and international orders, your credit card statement will show a discount for USA currency exchange

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